Straight answers

Yes. Water can travel through cavities and along slabs before becoming visible. Inspection helps distinguish roof, facade and window-interface defects before selecting the repair.

Only if replacement is expressly included. Perimeter sealing, glazing replacement, frame repairs and internal decoration are different items and should be separated in the quotation.

Yes. Share elevations, available drawings, leak photographs and the refurbishment programme so the envelope work can be coordinated with the main contractor.

Most villa roofs are inspected in a day and completed in two to four days, depending on area, substrate repairs and access. Polyurea is walkable within hours, so disruption is minimal.

Sometimes. If the existing system is well bonded we can prepare and overlay it; if it's blistered, debonded or trapping water we remove it first. The inspection decides — never the price.

Yes. The heat-reflective layer in LuxGuard™ reflects up to 85% of solar heat and can drop roof surface temperatures by up to 25°C, easing the load on the floors below.

Yes — almost all of our villa projects are occupied. We phase works area by area, protect interiors and landscaping, and use fast-curing systems so rooms and roofs are back in use quickly.

Structural defect liability and waterproofing warranties vary by developer and usually cover the product, not your interiors. We can inspect, document findings for a claim and design permanent protection either way.

All of them — including Palm Jumeirah, Emirates Hills, Al Barari, District One, Arabian Ranches, Dubai Hills Estate, The Meadows, The Springs and Jumeirah Golf Estates.

Yes. When external excavation isn't practical we use negative-side systems — crystalline treatments, injection and bonded tanking — designed to resist water pressure from the outside.

Usually a combination of a high water table, irrigation saturating the soil around the villa and a missing or failed damp-proof course. We identify which before specifying a fix.

Stopping the water stops new salts forming. Existing efflorescence is cleaned and the substrate treated before the protection system goes on.

Sometimes the leak is at a fitting or a single joint and can be repaired locally. Where the shell itself is failing, the finish has to come off so a continuous lining can go on. Leak detection tells us which.

Yes — for potable tanks we specify linings suitable for contact with drinking water and disinfect the tank before it's returned to service.

A typical villa pool is drained, lined, cured and refilled within one to two weeks, depending on substrate repairs and the finish being reinstated.

If water is already travelling under the tiles, yes — the membrane has to go beneath the finish. For sound substrates we can apply a clear or coloured walkable system directly over prepared tiles.

Yes. Balcony works are contained to the balcony itself, use low-odour fast-cure systems and are usually complete within a few days.

Planters need a root-resistant membrane and a drainage layer. We detail them so irrigation water drains away rather than sitting against your walls.

Occasionally — if the leak is a failed drain seal or a single penetration. If water is passing through the tray or walls, the membrane beneath the tiles has failed and the area needs to be rebuilt properly.

Typically three to five days for a standard bathroom, including the flood test before tiles are reinstated.

Hidden mold affects indoor air quality and can aggravate allergies and asthma. We treat it as part of the repair and can test air quality afterwards.

Polyurethane coatings cure slowly and are sensitive to humidity during application. Pure polyurea cures in seconds, is far less moisture-sensitive and gives higher elongation and abrasion resistance — ideal for Dubai's conditions.

Aromatic polyurea can darken under UV, which is why we finish with an aliphatic topcoat that keeps colour and protects the membrane beneath.

Often, yes — over sound, well-bonded substrates after preparation and priming. Failing or blistered systems are removed first.

Yes — we phase works zone by zone and can work nights and weekends. Fast-cure systems return areas to light traffic quickly.

Usually moisture vapour from the slab or poor surface preparation. We test both before specifying, and use moisture-tolerant primers where needed.

Yes. Car park decks above occupied levels need a waterproof, trafficable system — not just a floor paint — and we detail joints and drains as part of it.

It depends on the building, insulation and AC system, but reflective coatings can reduce roof surface temperatures by up to 25°C, which directly reduces the heat load on the floors below. We'll model the effect for your roof during the assessment.

Our topcoats are designed to resist dirt pick-up and are largely self-cleaning in rain; an occasional wash restores full reflectance.

Yes. Spray foam bonds directly to metal decks, seals laps and fixings, and is then protected with a reflective, waterproof topcoat.

Because the moisture that feeds it is still there. Unless the leak, condensation or ventilation problem is fixed, mold returns within weeks.

Often it's involved. Cold ducts and diffusers in humid air create condensation, and poorly balanced systems leave rooms damp. We check airflow as part of the diagnosis.

Usually yes — affected rooms are contained and treated while the rest of the home stays in use. We'll advise if a room needs to be vacated temporarily.

It depends on the steel section, the fire-resistance period required and the specific product. We calculate the dry-film thickness per member and record it during application.

Yes, after surface preparation and a compatible primer. Existing coatings are assessed for compatibility first.

Yes — product data, thickness records and a handover pack so the installation can be inspected.

Not to find it. Our methods are non-destructive; opening up is only needed for the repair itself, and then only where the evidence points.

Yes. Wet materials cool and heat differently from dry ones, so moisture behind tiles, plaster and ceilings shows up clearly — we confirm every reading with a moisture meter.

Yes. You receive a photographed, plan-referenced report with findings, causes and recommended fixes, in priority order.

Not automatically. Ask for the sampling locations, parameters, laboratory arrangements and written report to be stated in the quotation if testing is required.

Mould remediation addresses a contamination and moisture problem. Indoor air quality can also involve ventilation, humidity and other sources. The assessment determines which services are relevant.

Only when specified. Share the AC system type, number of units, access details and maintenance history so cleaning or treatment can be priced as an identified scope.

Actual consumption also depends on equipment efficiency, operating hours, occupancy and thermostat settings. Agree a baseline and verification method before relying on a savings figure.

No. The assessment identifies the concerns and priorities. Roof insulation is one potential installation scope, priced and specified separately.

Share building plans, roof details, recent utility records if available, AC information, operating hours and a description of the rooms or areas affected.